The above troubleshooting tips should work for the majority of Chrome crashes or similar hangs. Open another browser, like Firefox or Microsoft Edge, and see if that website gives a similar error. If Chrome is freezing only when you try to load a specific site, you should confirm whether the issue is isolated to Chrome or happens across all browsers.
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But you're better off scanning with your computer's antivirus suite, plus Malwarebytes for a more thorough check. A malicious program could mess with your browser's security or network settings and cause connection problems.Ĭhrome has a basic built-in malware scanner.
While not all Chrome crashing issues are caused by malware, it's worth ruling out before you proceed. As a result, browsing while incognito makes it easier to determine if an extension is what's causing Chrome to freeze or crash. If you have a lot of extensions and don't want to disable them all manually, try opening an incognito window at Menu > New incognito window, or with the keyboard shortcut Ctrl + Shift + N.īy default, extensions can't run in incognito windows. This will give you a breakdown of everything running in Chrome so you can close the heaviest users. To help with this, press Shift + Esc to open Chrome's task manager. Try closing all tabs you're not using, pausing any Chrome downloads, and quitting any unnecessary programs running on your computer. If your computer is low on RAM (which is often a problem due to Chrome's high memory usage), it may cause websites to crash. Next, you should look at how much you have open in Chrome. Here, disable Continue running background apps when Google Chrome is closed if you want Chrome to close completely when you click the X in its window. Scroll down and choose Advanced to show more settings, then scroll all the way to the bottom to the System section. Note that if you just click the X in the top-right corner, Chrome can continue running in the background (if you've enabled that option). Then reopen Chrome after a moment and see if the issue improves. To do so, click the three-dot Menu button at the top-right of Chrome and choose Exit. When Chrome starts crashing or freezing, you should first try completely restarting it. Google Chrome Keeps Crashing: Basic Troubleshooting
We'll show you fixes for common Chrome crashes, hangs, and freezes so you can get your browser back to a stable state. Whether you can't even get Chrome to open or it crashes on certain websites, you might be tempted to switch to another browser.īut you don't have to do that just yet. It's frustrating when Chrome keeps crashing.
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